Last Updated: March 01, 2026
At Grociro.com, your privacy is our top priority. This policy outlines how we collect, use, and protect your information when you use our website and delivery services.
1. Information We Collect
To get your groceries from our aisles to your doorstep, we collect the following:
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Personal Identifiers: Name, email address, phone number, and physical delivery address.
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Payment Information: Credit card details and billing addresses (processed securely via our payment partners; we do not store full card numbers on our servers).
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Order History: Details of the products you purchase and your delivery preferences.
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Device Data: IP address, browser type, and cookies to improve your shopping experience.
2. How We Use Your Information
We don’t just collect data for the sake of it. We use it to:
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Fulfill Orders: Process payments and deliver your groceries accurately.
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Communicate: Send order updates, delivery tracking, and customer support responses.
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Personalize: Suggest products you might like based on your previous shopping trips.
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Safety: Detect and prevent fraudulent transactions.
3. Sharing Your Information
We respect your data. We do not sell your personal information to third parties. We only share data with:
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Delivery Partners: So our drivers know where to bring your bags.
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Payment Processors: To securely handle your transactions.
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Legal Requirements: If required by law or to protect our rights and safety.
4. Cookies and Tracking
Grociro.com uses cookies to remember what’s in your cart and to keep you logged in. You can manage cookie settings in your browser, though some features of the site may not function properly without them.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data. However, please remember that no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request the correction or deletion of your data.
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Opt-out of marketing emails at any time via the “Unsubscribe” link.
7. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on this page.
8. Contact Us
If you have questions about your privacy, please reach out to us:
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Email: grociroindia@gmail.com